Contact
We’d love to hear from you. Pick the channel that fits what you need.
General support
Account questions, registration help, anything that isn't urgent.
support@verabid.com.au
Privacy & data
Access requests, corrections, deletions, privacy complaints.
privacy@verabid.com.au
Agency partnerships
Selling agency enquiries, onboarding, commercial discussions.
agencies@verabid.com.au
Auction-day issues
If you are trying to register or bid right now and something isn't working, email support with 'URGENT' in the subject and we'll respond as fast as we can during business hours.
support@verabid.com.au
Postal address
Verabid Pty Ltd
Gold Coast, Queensland
Australia
Response times
We aim to respond to all support emails within one business day. Privacy requests are actioned within the timeframes required by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.